1800 806 292 (24/7 counselling support)

1800 577 011 (AH and weekends only)

About Us

What to Expect When I Contact SACL?

Who Works at SACL?

Rights and Privacy

Feedback and Complaints

Sexual Assault

Types of Sexual Assault

How Common is Sexual Assault?

Myths and Misconceptions

Support

Triggers, Flashbacks and Nightmares

Recovery - Hope and Support

Harmful/Problematic Sexual Behaviours in Children

Your Legal Rights & Options

Family & Friends

For Parents and Caregivers

For Partners, Family, and Friends

Professionals

Access & Inclusion

Resources

Feedback and Complaints

We welcome your feedback and encourage you to share anything that worked well, any concerns, or ways we could improve.

If you would like to discuss any aspect of the service you have received, you can contact:

The SACL Coordinators on (03) 8345 3021 (during business hours); or
Email us at SACLFeedback@thewomens.org.au

You can also share feedback using our anonymous form below, if you would prefer not to contact us directly.

Providing as much detail as possible helps us understand your feedback, respond effectively, and continuously improve our service.

What does your feedback relate to? *

What was helpful about your contact with SACL? *

Was there anything that could have been done differently to better support you? *

Would you contact SACL again if you needed support? *

Is there anything else you would like to add?

Would you like someone from SACL to follow up with you? *

Only complete these contact details if you would like to receive a response from the team:

Name

Email or phone number

Alternatively, formal complaints can be directed to:

The Consumer Liaison Advocate: consumer.liaison@thewomens.org.au
The Health Services Commissioner: (03) 8601 5200 or 1800 136 066 (toll free)

The Royal Women’s Hospital acknowledges and pays respect to the Wurundjeri (Wer-run-djeri) people of the Kulin Nation, the Traditional Custodians of the Country on which our site stands and we pay our respects to their Elders past and present. The Women’s is committed to improving health equity for Aboriginal and Torres Strait Islander women, children and families and we recognise the fundamental significance of cultural traditions, beliefs, and connection to Country for the health and wellbeing of Aboriginal and Torres Strait Islander peoples. We acknowledge the importance of kinship and family structures as a cohesive Aboriginal and Torres Strait Islander peoples and we recognise their cultures, community connection, and self-determination as critical protective factors for wellbeing.