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1800 806 292 (24/7 counselling support)
1800 577 011 (AH and weekends only)

Sexual Assault Crisis Line

About Us

The Sexual Assault Crisis Line (SACL) is Victoria’s statewide afterhours service, providing confidential telephone crisis counselling, information and referrals for victim/survivors of past and recent sexual assault and sexual violence.

SACL operates from 5pm through to 9am weekdays, and 24 hours over weekends and public holidays
During business hours, you will be directed through to your local Centre Against Sexual Assault (CASA).

Our Service Philosophy

We believe victim/survivors are the experts in their own lives. We recognise the strength, resilience and survival skills that each person already has. Our counselling, information and advocacy services are built around listening, respecting your choices, and supporting you to decide what feels right for you.

We work through an intersectional feminist lens. This means we understand that sexual assault is about abuse of power and control, not about the victim’s actions. We also recognise that people’s experiences are shaped by many parts of who they are, such as their gender, culture, race, disability, sexuality, age, income or immigration status. These factors can affect both the violence they experience, and the barriers they face when seeking help. We are committed to being inclusive and responsive to these different experiences.

We also work in a trauma-informed way. This means we understand how trauma can affect the body, mind and emotions. We aim to avoid causing further harm and to create a space where you feel believed, respected and supported.

We are guided by a victims’ rights framework. We challenge harmful myths and misconceptions about sexual assault, especially beliefs that blame victims instead of holding offenders responsible.

Sexual assault is never the victim’s fault.

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The Royal Women’s Hospital acknowledges and pays respect to the Wurundjeri (Wer-run-djeri) people of the Kulin Nation, the Traditional Custodians of the Country on which our site stands and we pay our respects to their Elders past and present. The Women’s is committed to improving health equity for Aboriginal and Torres Strait Islander women, children and families and we recognise the fundamental significance of cultural traditions, beliefs, and connection to Country for the health and wellbeing of Aboriginal and Torres Strait Islander peoples. We acknowledge the importance of kinship and family structures as a cohesive Aboriginal and Torres Strait Islander peoples and we recognise their cultures, community connection, and self-determination as critical protective factors for wellbeing.